Salesforce Managed Services

Struggling with complex Salesforce configurations, high costs of hiring experts, or spending too much time on platform maintenance? Our Salesforce Managed Services provide expert support, optimize your platform, and free your team to focus on growth—while we handle the rest!

As a Business..

Do You

Find Yourself

Burdened by Day-to-Day Salesforce Administration?

We provide Salesforce Administration

Managing users, permissions, and workflows can be overwhelming. Our team can this off your plate—managing and handling all those daily admin tasks, while you stay focused on growing your business.

Tired of Time-Consuming Maintenance?

Let us do the Monitoring & Performance Optimization

Every system update, performance glitch, or configuration tweak eats away at your team’s time. Our salesforce experts manage and ensure everything runs smoothly, letting your team concentrate on strategic goals instead.

Concerned About Security & Compliance?

We handle Security & Compliance Management

Worrying about data breaches or staying compliant is stressful. We ensure your Salesforce environment is always secure and compliant, giving you peace of mind.

Facing Scalability Challenges?

We provide Scalability & Expansion Support

As your business grows, scaling Salesforce effectively can be difficult. We help you expand and adapt your Salesforce environment, ensuring it supports your growing operations without disruption.

Needing Functionality Beyond Standard Capabilities?

We do Custom Development

Need specific functionality not available out-of-the-box? We can develop custom solutions tailored to your business needs, enabling you to extend Salesforce's capabilities far beyond the basics.

Facing Delays Due to Limited Salesforce Expertise?

Hire through Staff Augmentation

Your team needs more hands on deck. Whether for a short-term project or ongoing support, we provide skilled Salesforce developers to keep your initiatives on track.

We are Salesforce Certified Partners

  • wirewheel.io

We’ve helped an Aviation Pioneer in Solving fragmented communication and disconnected asset tracking issues resulting in new monetization opportunities.

Problem: The client struggled with communication gaps, inefficient tracking of product modifications, and missed monetization opportunities.

Solution: We provided a custom community platform with IoT integration, digital twins, and advanced collaboration tools.

Outcome: Improved collaboration, real-time asset tracking, and new monetization opportunities.

  • Automobili Pininfarina 🇩🇪

    Automobili Pininfarina 🇩🇪

    Automobili Pininfarina is a luxury electric vehicle manufacturer headquartered in Munich, Germany. It was founded in 2018 by Mahindra & Mahindra.

  • Souq.com (Amazon UAE) 🇦🇪

    Souq.com (Amazon UAE) 🇦🇪

    Amazon UAE, formerly Souq.com, is an e-commerce platform offering a diverse range of products to consumers in the Middle East.

  • Hotel Ninjas - acquired by Booking.com 🇳🇱

    Hotel Ninjas (Booking.com) 🇳🇱

    Hotel Ninjas - acquired by Booking.com now, is a Salesforce-based property management system that provides integrated solutions for hotel management, reservations, and customer relationship management.

  • greekhouse.org 🇺🇸

    greekhouse.org 🇺🇸

    Greek House specializes in custom apparel and merchandise production for fraternities, sororities, and other organizations.

  • Heymarket

    Heymarket 🇺🇸

    Heymarket.com provides business texting services to streamline customer interactions and internal communication. Founded by ex-Salesforce, Manymoon cofounder Manav Monga.

  • Fulcrum Works (Talent Management)

    Fulcrum Works 🇺🇸

    Fulcrum is a strategic collaboration platform that helps teams connect strategy directly to execution. It allows teams to capture, iterate, and activate their plan at the speed of business.

  • Screensteps.com 🇺🇸

    Screensteps.com 🇺🇸

    ScreenSteps is a knowledge management platform that allows businesses to create, organize, and distribute interactive guides and procedural content for improved customer support and employee training.

  • Accounting Seed

    Accounting Seed 🇺🇸

    Accounting Seed is a comprehensive accounting software platform integrated with Salesforce for streamlined financial management and operations.

  • Jackson River

    Jackson River 🇺🇸

    Jackson River LLC is a technology and strategy firm that provides digital solutions, primarily for non-profit organizations, to enhance their online fundraising, advocacy, email marketing, and CRM efforts.

  • wirewheel.io

    Wirewheel 🇺🇸

    WireWheel is a software-as-a-service (SaaS) company that provides data privacy compliance and protection solutions, helping businesses manage and safeguard personal data in accordance with global regulations.

We are Salesforce Managed Service Providers

Whether you’re in healthcare, finance, retail, or manufacturing, Salesforce plays a crucial role in your operations. Let’s connect to explore how we can support your industry’s unique needs with our managed services. We’re here to help you get the most out of Salesforce.

Why Trust Us For Custom Salesforce Development ?

  • 10+ Years of Excellence

    With over a decade of experience delivering Salesforce projects across multiple clouds, we’ve consistently helped our clients achieve success through high-quality solutions, on-time delivery, and proactive services.

  • 100% Certified Workforce

    We prioritize continuous skill enhancement alongside hands-on experience. With 100% certified experts, we ensure our workforce is always up-to-date and equipped with the latest knowledge to deliver the best solutions.

  • CREST and MSP Partners

    At Concretio, we are a trusted CREST, MSP, ISV, and PDO partner. These partnerships reflect our expertise and commitment to innovation ensuring you of Quality services.

  • Cost + Quality

    Though we are offshore, our advantage is not limited to COST; we take pride in delivering top-quality work, communication and overall delivery experience at a competitive costs.

  • 150+ Projects Delivered

    We’ve had the privilege of partnering with incredible brands like Souq.com (Amazon UAE) and Automobili Pininfarina (Germany, part of Mahindra & Mahindra Auto Group). We bring the expertise gained through such collaborations to future clients like you.

  • Seamless Integrations

    We integrate Salesforce with over 50 SaaS, PaaS platforms, and APIs, including SOAP, REST, XML, JSON, and OAuth. Whether it's ERPs, CRMs, or payment gateways, we ensure secure, high-performance integrations by following best practices.

FAQ’s by our Clients

  • Managing Salesforce in-house can be resource-intensive, requiring continuous updates, troubleshooting, and customization. With managed services, you get a team of experts who handle all the technical aspects—so your team can focus on driving business growth rather than managing the platform.

  • Absolutely! Our managed services are designed to grow with your business. Whether you need more support during peak periods or want to scale back when things slow down, we offer flexible plans that can be adjusted to fit your changing needs.

  • e measure success based on the tangible impact our services have on your business—whether that’s faster response times, increased efficiency, or smoother operations. We’ll work with you to set key performance indicators (KPIs) and provide regular reports to ensure we’re meeting or exceeding expectations.

  • You’ll have a dedicated point of contact who understands your business and your Salesforce environment. While we have a full team supporting you, your main contact will ensure consistency and clear communication, so you always know who to reach out to.

Talk to Our Experts