Unlock the Full Potential: How Einstein AI is Revolutionising Salesforce
This post gives quick overview of How Einstein's AI Offerings Impact Seven Critical Salesforce Clouds and Verticals.
Einstein GPT for Sales
Boost sales team productivity with automation
Replace web forms with real-time chats
Determine unlikely closing opportunities
Prioritise leads & opportunities
Gain insights from sales calls
Speed prospecting with AI
Deliver recommendations
Automate CRM data
Einstein GPT for Service
Generate knowledge articles from historical case notes
Automate case prediction and routing and receive smart suggestions and recommendations
Enhance support with AI-driven chatbots to ensure customer satisfaction through tailored and efficient service interactions
Einstein GPT for Marketing
AI-driven content generation for personalised engagement
Reach customers and prospects effectively across email, mobile, web, and advertising platforms
Access customer insights, coordinate intelligent pathways, offer timely recommendations, and harness Einstein for Marketing's add-on capabilities
Einstein GPT for Commerce
Anticipate search intent, offer precise recommendations, customise sorting, and enhance search
Enhance customer segmentation & targeting by identifying customer groups with similar interests & needs
Craft attractive product descriptions, & automate customer support
Improve conversion rates with more info on products of customer's interest
Einstein GPT for CRM Analytics
Build AI apps with/without templates
Deploy custom ML predictions & analytics with KPIs
Extract keywords using ML; use in predictive models
Utilise Snowflake for Salesforce predictions
Create multiple models; automate with ML
Manage data; analyse with charts & metrics
Einstein GPT for Slack Customer 360 Apps
Sales: Auto-generate summaries, recommendations, and messages to save time
Service: Solve cases faster with AI solutions; auto-summarise for team knowledge
Dev/IT: Auto-scan channels; summarise root cause analysis to save hours
Marketing: Auto-create copy and images for blogs, emails, socials, and ads
Einstein GPT for Admin & Developers
Boost productivity with Salesforce Research's proprietary language model
AI chat assistant for code generation & language-specific queries, ideal for languages like Apex
Develop AI-driven interactions
Integrate into apps, infuse AI into workflows, and access extra features via the Salesforce Platform
References
View as Web Story - https://abhinav.fyi/web-stories/einstein-ai-in-salesforce-ecosystem/
