Salesforce Email Services: Where is the "Delete" button?

Deletion of email services is interesting. One of my team members recently approached me, asking why the “DELETE” button is not coming on configured in email services.

The same is indicated in the screenshot below:

No Delete Button in Salesforce Email Service

I initially wondered how this is possible, as you can only “Activate” or “Deactivate” email services after creation.

On some R&D, it came out that you need to delete all the associated email addresses with the service. So the prerequisite for email service deletion is

  • Go to the “Setup” area.

  • Dive into “Develop > Email Services” and select the email service you want to delete from here. As shown in the screenshot below:

  • On the email service detail page, go to the “Email Addresses” related list and delete all of the email addresses configured here. The screenshot below indicates this:

Delete Email Addresses in Related List
  • Once all the associated email addresses are deleted, you will see the delete button automatically on the email service detail page, as indicated in the screenshot below:

Delete Button is Now Visible On Email Services

Your Views?

This post is for absolute beginners; still, it's fun to discuss on force.com topics, so looking forward to your thoughts.

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Abhinav Gupta

First Indian Salesforce MVP, rewarded Eight times in a row, has been blogging about Salesforce, Cloud, AI, & Web3 since 2011. Founded 1st Salesforce Dreamin event in India, called “Jaipur Dev Fest”. A seasoned speaker at Dreamforce, Dreamin events, & local meets. Author of many popular GitHub repos featured in official Salesforce blogs, newsletters, and books.

https://abhinav.fyi
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